Terms of Use

Agreement to Terms

By accessing or using the services of zunrylexaoxexan, you agree to be bound by these Terms of Use, which are governed by the laws of New Zealand. These terms are subject to the Consumer Guarantees Act 1993 and the Fair Trading Act 1986. If you do not agree to these terms, please do not use our services.

We are a New Zealand-based business operating from Auckland. All services are provided in accordance with New Zealand law and regulations.

Services

zunrylexaoxexan provides professional event photography and videography services throughout New Zealand, with our primary service area being Auckland. We offer various packages and custom solutions for private events including weddings, corporate functions, family celebrations, and other special occasions.

All services are provided with reasonable care and skill as required under the Consumer Guarantees Act 1993. We use professional-grade equipment and experienced photographers/videographers to deliver quality results.

Booking and Payment

Bookings are confirmed upon receipt of a signed service agreement and deposit payment (typically 50% of the total fee). The balance is due before or on the event date, as specified in your service agreement.

All prices are in New Zealand Dollars (NZD) and include GST (Goods and Services Tax) as required by New Zealand law. Payment can be made via bank transfer, credit card, or EFTPOS. We accept payments through secure New Zealand banking systems.

If payment is not received by the due date, we reserve the right to cancel the booking or charge interest on overdue amounts at a rate not exceeding the rate prescribed under the Interest on Money Claims Act 2016.

Cancellation and Refunds

Cancellation policies vary by package and will be detailed in your service agreement. Generally:

Refunds will be processed within 10 working days to your original payment method. Under the Consumer Guarantees Act 1993, you may be entitled to a refund if services are not provided with reasonable care and skill or do not match their description.

If we are unable to provide services due to circumstances beyond our reasonable control (e.g., severe weather, natural disasters, government restrictions), we will work with you to reschedule or provide a full refund.

Intellectual Property

All photographs and videos created by zunrylexaoxexan are protected by copyright under the Copyright Act 1994 of New Zealand. Until full payment is received, all rights remain with zunrylexaoxexan.

Upon full payment, clients receive a non-exclusive license to use the images and videos for personal, non-commercial purposes as specified in their service agreement. This typically includes sharing on social media, printing for personal use, and sharing with family and friends.

We retain the right to use images for our portfolio, website, social media, and other promotional purposes unless you specifically request otherwise in writing. We respect your privacy and will not use images in ways that could cause embarrassment or harm.

Commercial use of images (e.g., for advertising, product promotion) requires separate licensing and may incur additional fees.

Client Responsibilities

Clients are responsible for:

Limitation of Liability

While we strive to provide excellent service, our liability is limited as follows, in accordance with New Zealand law:

Nothing in these terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986. If we fail to provide services with reasonable care and skill, you may be entitled to remedies including repair, replacement, or refund.

Modifications

We reserve the right to modify these Terms of Use at any time. Material changes will be notified on our website, and for existing bookings, we will notify you of significant changes that affect your service agreement. Changes will be effective 30 days after posting, unless immediate changes are required by law.

Continued use of our services after changes are posted constitutes acceptance of the modified terms. If you do not agree to modified terms, you may cancel your booking in accordance with our cancellation policy.

Dispute Resolution

If you have a complaint or dispute, please contact us first so we can attempt to resolve the matter. If we cannot resolve the dispute:

These terms are governed by the laws of New Zealand, and any disputes will be subject to the exclusive jurisdiction of New Zealand courts.

Contact Information

For questions about these Terms of Use, please contact us:

Email: service@zunrylexaoxexan.world
Phone: +64 21 207 1131
Address: 136 Tyler Street, Auckland Central, Auckland 1010, New Zealand